Frequently Asked Questions
How long does delivery take in Pakistan?
We deliver nationwide within 2-4 business days. Major cities like Karachi, Lahore, and Islamabad usually receive orders within 2 days. Remote areas may take up to 5 days.
Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery across all of Pakistan. You pay when you receive your product at your doorstep.
What is your return policy?
We offer a 7-day return policy. If you're not satisfied with your product, you can return it within 7 days for a full refund or exchange. The product must be in its original condition.
Are your products genuine?
Absolutely! We source all our products directly from authorized distributors and manufacturers. Every product is 100% genuine and quality-checked before dispatch.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via WhatsApp/SMS. You can also contact us anytime on WhatsApp for order updates.
What payment methods do you accept?
Currently, we accept Cash on Delivery (COD) only. This is the safest and most convenient payment method for our customers across Pakistan.
Do you ship outside Pakistan?
Currently, we only ship within Pakistan. We're working on expanding our services internationally soon!
Can I modify or cancel my order?
Yes, you can modify or cancel your order within 12 hours of placing it. Contact us on WhatsApp immediately with your order details.